Technical Writing Samples

Instructions

The Infor Training Manual was created to assist agents and showroom staff in learning the company system that was used for every aspect of the order lifecycle.

The Instructions listed show the content workflow for a project I worked on with TaskUs. It helped to onboard new candidates more efficiently into a process with many steps. There are also instructions to forms that were linked.

 

 

Knowledge Base

The Knowledge Base articles were created during my time at TaskUs. The content has been edited for the privacy of the client.

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XML

The examples linked show the use of XML code when creating, editing, and updating In-app and email content on a campaign during my time at TaskUs. Content has been edited for the privacy of the client.